Communication Flows in an Organization
April 3, 2025
In an organization, communication flows in 5 main directions- Downward Upward Lateral Diagonal External Downward Flow of Communication: Communication that flows from a higher level in an organization to a lower level is a downward communication. In other words, communication from superiors to subordinates in a chain of command is a downward communication. This communication…
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message. Communication is fruitful if and only if the messages sent by the sender is interpreted with same meaning by the receiver. If any kind of disturbance blocks any step of…
Communication is a process of exchanging verbal and non verbal messages. It is a continuous process. Pre-requisite of communication is a message. This message must be conveyed through some medium to the recipient. It is essential that this message must be understood by the recipient in same terms as intended by the sender. He must…
While writing to a friend, colleague, client, or a business partner, the content must be clear, concise, persuasive, accurate, and confident. Read on to know some tips for making the letter/memo/presentation worthwhile.
For e.g. “I wanted to bring to your notice that the meeting has been cancelled”. [10 words] This sentence could be rephrased as “Please note the meeting has been cancelled”. [7 words]
For e.g. “Tips on Effective Writing for Business” conveys to the reader that the message content will be related to information on effective writing.
For e.g. If a company has set up a videoconference room, the Corporate communication Team should sent out the first message announcing the launch, the second message on how to use the equipment, and the third message on how to block the conference room for client meetings and calls.
For e.g. Rather than saying, “There will be two ways for calculating the cost.” The sender of the message could say, “Financial Analysts can choose one of two procedures to calculate the cost.”
For e.g. In case you are following up on a report you asked for, address the audience as “Thank You X, Y, Z for sending the reports. We are still awaiting reports from A, B, and C. Request you to send them latest by 4:00 PM today.”
Happy Writing....!
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