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MORE THAN 1,300 CUSTOMERS TRUST MANAGEMENT STUDY GUIDE
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Learn management skills fast with easy, illustrated courses in leadership, marketing, and more to advance your career.
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Introduction to System Design
This course teaches you how important is it for an organization to continuously look at ways to improve efficiency and...
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Hotel Reception & Reservation Assistant Skills
A very useful course for those working in hospitality sector and as a receptionist. Readers can learn the following points...
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Handling Complaints
Customers complain because they are stressed, annoyed, and frustrated. Sometimes they will be emotional and volatile, other times they will...
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Grievance, Discipline and Dismissal
Discipline & Grievance Management refers to the way a corporation is governed with respect to discipline and grievances.It is the...
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Franchise Management
Building a successful franchise business is all about identifying a gap in the market and figuring out how to fill...
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Forecasting In Operations Management
This courses teaches you how a business or organization cope with the demand for its goods and services. Demand and...
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Fostering Innovations in Organisation
Every organization should encourage and foster innovation in their organization. Innovation is basically the process of profitable implementation of ideas...
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Employee Onboarding
Employee onboarding is the secret to achieving more engagement, productivity, and economic impact in today's era of rapid change. Enhancing...
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Developing a Service Model
Is your organization lagging behind because of poor customer service? Do you see a drop in number of customers/visitors because...
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Decision Making Styles
A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal,...
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Designing Feedback
This course will not only explain the importance of giving and receiving feedback, but will also help the learners to...
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Customer Retention Strategies
Every existing customer or client represents a limitless range of future sales. The only problem is that businesses and brands...
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Capacity Planning
‘Management Capacity’ is referred as the amount of input resources available to produce relative output over period of time. ‘Capacity’...
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Constructive Feedback
CONSTRUCTIVE FEEDBACK – CONTINUOUSLY IMPROVING YOUR FEEDBACK SKILLS.IF YOU ARE AN HR MANAGER OR SUPERVISOR OR TEAM LEADER AND LACK...
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Levels of Management
Are you working in any organization where nobody knows about their responsibilities, what task they need to perform and what...
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Knowing Your Employees
Any individual who strives hard to accomplish goals and objectives of a particular organization is called as an ‘employee’. Employees...
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Goal Setting Theory of Motivation
Motivation is an inferred process within an animal or an individual that causes that organism to move towards a goal....
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Focus Groups
‘Focus Groups’ are also known as ‘Group Interviews’ or ‘Group Discussions’. They are used to understand the attitude or behavior...
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Employee Selection Process
ARE YOU WORKING AS A RECRUITER IN YOUR COMPANY/ORGANIZATION AND FIND IT DIFFICULT TO SELECT THE RIGHT CANDIDATE FOR THE...
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Collaborative Management
Learn how to collaborative, form a team and achieve the individual and organization's goals. You will also learn how Team...
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Total Quality Management
TQM is an organization-wide activity that has to reach every individual within an organization. Quality management includes creating and following...
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Brainstorming Skills
BRAINSTORMING MASTERCLASS – BECOME A BRAINSTORMING SPECIALIST.A recent study shows that most of the Brainstorming Sessions DO NOT meet their...
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Introduction to HRM
As a HR professional you provide the vital link between the management team and the wider workforce. It’s your job...
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Event Management
Creating, hosting, and managing events like a seasoned pro is an invaluable skill that every business and brand will reward....
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Knowing Your Employees
Any individual who strives hard to accomplish goals and objectives of a particular organization is called as an ‘employee’. Employees...
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Johari Window
‘Johari Window’ is an effective technique which when used appropriately provides valuable information regarding one’s own self and others, which...
Enroll NowGoal Setting Theory of Motivation
Motivation is an inferred process within an animal or an individual that causes that organism to move towards a goal....
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Grapevine communication
There are mainly two types of communication: Formal Communication is the process of sharing official information with others who need...
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Facility Management
A facilities manager does so much more than lock up and set the alarm at the end of another working...
Enroll NowEmployee Onboarding
Employee onboarding is the secret to achieving more engagement, productivity, and economic impact in today's era of rapid change. Enhancing...
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Emotional Intelligence
ARE YOU EAGER TO LEARN HOW EMOTIONAL INTELLIGENCE CONTRIBUTES TO BETTER PERFORMANCE IN ALL AREAS? DO YOU WANT TO UNDERSTAND...
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Employee Absenteeism Management
WELCOME TO OUR COURSE ON EMPLOYEE ABSENTEEISM MANAGEMENT!A customized course prepared specifically for HR Personnel which teaches them how to...
Enroll NowDecision Making Styles
A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve personal,...
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Diversity Management
The world of work demands managers take a far more proactive approach in recognizing differences and coming up with ways...
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Delegation Skills
This course makes you to understand the Delegation Skills in real-word experience. This course is very simple and very interesting....
Enroll NowBasics of Pharmaceuticals
A MUST-READ course for those working in pharmaceutical companies and those willing to pursue degree in Medicine and related fields. A well-designed...
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Digital Marketing
If you want your organization to stay abreast of times and radically change the way they market themselves - this...
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Basics of Service Markets, Consumers and Products
BASICS OF SERVICE MARKETS, CONSUMERS AND PRODUCTS – LEARN WHAT DRIVES CONSUMER BEHAVIOR.Are you an Entrepreneur/Student/Working Professional craving to learn...
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‘Johari Window’ is an effective technique which when used appropriately provides valuable information regarding one’s own self and others, which...
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Ethical Leadership
Are you interested in learning the importance of being Ethical when your organization grows up to the next level? Do...
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ARE YOU EAGER TO LEARN HOW EMOTIONAL INTELLIGENCE CONTRIBUTES TO BETTER PERFORMANCE IN ALL AREAS? DO YOU WANT TO UNDERSTAND...
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The world of work demands managers take a far more proactive approach in recognizing differences and coming up with ways...
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Corporate Etiquette
‘Corporate Etiquette’ is crucial for conducting oneself in the right and professional manner in a business environment.
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Introduction to Auditing
Auditing is the process of assessment and ascertaining of financial, operational, and strategic goals and processes in organizations. Audit helps...
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Financial Management
Are you struggling to manage the finance in your organization? Are you willing to unlock the financial potential in you?...
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Introduction to Cryptocurrency & Bitcoin
ARE YOU INTERESTED IN GAINING GOOD KNOWLEDGE ABOUT BITCOIN AND CRYPTOCURRENCY - THEN THIS COURSE IS FOR YOU. DON'T JUST...
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Compensation Management
Compensation should be viewed as the strategic management of wages and salaries. Compensation management strives for internal and external equity....
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Basics of Monetary Economics
VERY USEFUL COURSE FOR THOSE WHO ARE PURSING ECONOMICS AND THOSE WILLING TO DEVELOP THEIR KNOWLEDGE IN ECONOMICS.Monetary economics refers...
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Basics of Banking
Gerald Klein of University of London explains “bank” as “a body, corporate or not, that has been recognized by Bank...
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Analyze Your Business
A very useful course for Start-ups, Entrepreneurs and others because this course comes with bundle of other concepts like Leadership, Decision-making, Finance,...
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Listening Skills
This course is for someone who is searching for "How to Improve Listening Skills". There are more additional information like...
Enroll NowLevels of Management
Are you working in any organization where nobody knows about their responsibilities, what task they need to perform and what...
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Learning to Learn
Learning is a crucial process in everyone's life and is learning proving to be a great challenge for you -...
Enroll NowEvent Management
Creating, hosting, and managing events like a seasoned pro is an invaluable skill that every business and brand will reward....
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