Total Quality Management

Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

TQM is an organization-wide activity that has to reach every individual within an organization. Quality management includes creating and following policies and procedures that meet the product’s defined quality needs. The aim of quality management is to ensure that the specified approach to quality is implemented for the processes.

What Will You Learn?
  • Explain What is Total Quality Management
  • Describe the Evolution of TQM
  • Explain Concepts in TQM
  • Explain What is Cost Benefit Analysis
  • Explain the Principles of TQM Pyramid
  • Explain Kano’s Five Types of Quality
  • Explain Kinds of Measurements in TQM
  • Explain the STINGER Principle
  • Describe the Various Tools used in TQM
  • Describe the Focus Areas of TQM
  • Explain the Steps for the Quality Improvement Process
  • Explain Four Absolutes of Quality Improvement Process
  • Explain the Implementation of TQM
  • Explain Deming’s 14 Points to Improve Quality
  • List the Benefits of TQM

Material Includes

  • 1 Hour video course
  • 1 Downloadable file
  • Full lifetime access
  • Certificate of completion

Requirements

  • No technical requirements needed
  • Basic understanding of few management concepts and knowledge in basic English.

Audience

  • Anyone who wants to learn management

Course Content

Course Modules

  • Introduction
    05:59
  • What is Total Quality Management
    01:38
  • Describe the Evolution of TQM
    07:30
  • Explain Concepts in TQM
    03:50
  • Explain What is Cost Benefit Analysis
    09:55
  • Explain the Principles of TQM Pyramid
    07:39
  • Explain Kano’s Five Types of Quality
    04:56
  • Explain Kinds of Measurements in TQM
    03:44
  • Explain the STINGER Principle
    04:21
  • Describe the Various Tools used in TQM
    14:08
  • Describe the Focus Areas of TQM
    08:27
  • Explain the Steps for the Quality Improvement Process
    03:00
  • Explain Four Absolutes of Quality Improvement Process
    00:48
  • Explain the Implementation of TQM
    00:57
  • Explain Deming’s 14 Points to Improve Quality
    02:06
  • List the Benefits of TQM
    06:19

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Course Includes:

  • Price:
    ₹20.00 ₹300.00
  • Instructor:shubhamkr9013
  • Duration: 1 hour 22 minutes
  • Lessons:16
  • Students:0
  • Level:All Levels

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